REPORTING A CLAIM
What to do in the Event of a Loss:
Call Us at (626) 446-6161, or Toll Free at (800) 800-1959. In the event the accident happens during a time when our offices are closed, you can also contact your carrier directly to get the claim started
Automobile Losses
- Make sure everyone is OK, call for medical assistance if necessary.
- Notify the police about the loss.
- Exchange contact and insurance information with other parties.
- Get names and phone numbers of any witnesses.
- Make a diagram of an accident.
- Photograph the scene prior to moving vehicles (if it can be done safely).
- Take reasonable steps to move your vehicle from a scene and to safeguard it and any personal property contained in the vehicle from subsequent damage.
- Make no commitments for payment.
- Do not discuss fault or blame at the scene.
- Do not discuss the details of the accident with anyone except police, your insurance agent, claims adjuster, or your legal counsel.
Property Losses
- Contact emergency personnel if necessary.
- Document how, when and where the accident occurred.
- Photograph scene and/or all damaged articles.
- Complete accident investigation form.
- Collect names, addresses & telephone numbers of injures persons.
- Make note of any injuries/complaints.
- Identify any potential witnesses and secure their names, addresses, and telephone numbers.
- Make no commitments for payment.
- Do not discuss fault or blame at scene.
- Do not discuss the details of the accident with anyone except police, your insurance agent, claims adjuster, or your legal counsel.
General Liability Losses
- Protect all property from further damage.
- Preserve all evidence.
- Locate purchase records to document values.
- Describe the extent of damage to property.
Workers Compensation Losses
- Reporting a Workers Compensation Loss
- First Aid vs. Medical Payment Loss Explanation